Terms and Conditions & Privacy Policy


Effective Date:

04/09/2025


Welcome to Vita's Cleaning Services! These Terms and Conditions govern your use of our website and services. By accessing or using our website or booking our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.





Privacy Policy


At Vita’s Cleaning Services, your privacy matters to us. We collect minimal personal information—like your name, phone number, email, and service address—only when you contact us or book our services. This information is used solely to provide and improve our services, schedule appointments, and communicate with you.


We do not

sell, trade, or share your personal information with third parties, except as required by law or to fulfill our services (like payment processing or scheduling). Our website may use basic cookies to improve user experience, but no sensitive data is collected without your consent.


By using our website or services, you agree to the collection and use of your information as described in this policy.

Terms & Conditions

1. Services Provided


Vita's Cleaning Services offers residential and/or commercial cleaning services, including [list key services such as deep cleaning, move-in/move-out cleaning, regular maintenance cleaning, etc.]. All services are subject to availability and may vary by location.




2. Booking & Cancellations


Booking: All cleaning services must be scheduled in advance. Bookings can be made via our website, by phone, or email. Cancellations: Please provide at least 24 hours’ notice for cancellations or rescheduling. Cancellations made less than 24 hours in advance may be subject to a fee of [Insert Fee or Percentage].No Shows: If our cleaning team arrives and is unable to access your property, a no-show fee may apply.




3. Payments


Payment is due upon completion of services unless other arrangements have been made. We accept [Insert Payment Methods: e.g., cash, credit/debit cards, online transfers].Late payments may incur additional charges.




4. Satisfaction Guarantee


Your satisfaction is important to us. If you are not satisfied with a service, please notify us within 24 hours and we will make reasonable efforts to resolve the issue, which may include re-cleaning the area at no additional charge.




5. Access & Safety


Clients are responsible for providing access to their property on the scheduled date and time. Please secure all pets and ensure the property is safe for our staff. We reserve the right to refuse service if unsafe or unsanitary conditions are present.




6. Liability


While we take great care in our work, Vita's Cleaning Services is not liable for damage caused by pre-existing conditions, improper installation, or the use of inappropriate cleaning products by others. We are not responsible for the loss of or damage to items that are not properly secured or fragile in nature.




7. Personal Property


Please store valuable or delicate items before service. While our staff are trained and trustworthy, we recommend clients take precautions with personal belongings.




8. Website Usage


By using our website, you agree not to engage in any unauthorized use, copying, or distribution of our content. You also agree not to interfere with the website's functionality or security.




9. Privacy Policy


Your privacy is important to us. Please contact us for information on how we collect, use, and safeguard your data.




10. Changes to Terms


Vita's Cleaning Services reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services or website constitutes acceptance of any changes.




11. Contact Us


If you have any questions about these Terms and Conditions, please contact us at:

Email:

[email protected]

Phone:

830-358-8739

Testimonial

Hear What Our Clients Say

Our clients rave about our exceptional cleaning services, praising our attention to detail and reliable results. Hear their positive experiences and discover why we're their top choice for pristine carpets and outstanding customer care.

I cannot say enough great things about Vita’s - we just switched from Merry Maids to Vita’s for our bathroom cleaning at the Hill Country Kart Club in New Braunfels - what a wonderful decision that was! Our bathrooms are cleaner than ever and we are paying the same amount!


Thank you Vita! I would ABSOLUTELY recommend her for any commercial or residential needs.

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L MB

Office Manager

We love working with Vita’s! They clean my gym weekly and I’ve been very pleased! They are quick to respond and quick to ratify any issues. I would absolutely recommend them to anyone and everyone!

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Hailey Habich

Happy Client

Ms. Eva is the best in town. Always prompt, and does a great job. Very detailed and leaves cute finishing touches on everything (toilet paper, beds, etc). We love being able to have Ms. Eva help us with our home and have for the past several months. Recommend her to all my friends!

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Karley Hardin

Happy Client

Location: New Braunfels & Surrounding Areas

Call (844) 916-3857

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